PU System Care, Maintenance and Repairs

Care, Maintenance And Repairs

A well-constructed and well-maintained sports floor will offer years of service. To maximize the useful life of a floor, the owner should develop and implement a schedule of maintenance. In fact, specific maintenance products or equipment may be recommended or provided by HATKO. Failure to follow procedures recommended by HATKO may void your warranty. 

Regular inspection, cleaning, removal of stains, recoating and repair of minor irregularities, where indicated, will help to keep the surface looking good and will extend its life. The amount of maintenance required by an athletic surface will vary depending upon the type of surface and upon the amount and type of sports use, and alternative use, if any. The owner should develop an appropriate maintenance plan, ensure that maintenance is performed at timely intervals and keep clear written records of maintenance procedures, conditions and problems noted. 

It is important to stress that failure to follow the procedures recommended by HATKO may void the warranty. 

Preventive Maintenance

Maintenance considerations vary between regions. In addition, HATKO/installer should be consulted regarding specific care for region where the floor type you are planning to install. 

Perform a regular walk-through of your facility. Note any changes or issues you identify. Consult the installer or HATKO for suggestions, products or methods to address any problems identified. 

Spot-clean spills as soon as they occur with plain water or, if necessary, with a gentle, pH neutral detergent solution and a soft brush, rinsing well after treatment. If simple washing does not remove a spot or mark, follow HATKO’s recommendations for further treatment. Exercise care, since overly vigorous cleaning or cleaning solutions may damage the surface and void the warranty. 

Watch for water on the surface, especially in wet weather when water may be tracked onto the floor. Wet spots can make surfaces slippery and potentially hazardous. If possible, provide walk off mats at all entrances to protect the surface from sand, dirt, chemicals such as snow melt, or other abrasive materials, which may be tracked in along with water. Abrasive materials can cause premature wear to the surface. (Do not use rubber- or foam- backed doormats on athletic surfaces as they may cause surface staining.) 

After a heavy rain or snow melt, check to insure that no water is wicking up through the concrete substrate or along the walls or otherwise threatening the integrity of the surface bond. Whatever the source, do not allow water or other liquids to stand on the surface. 

Certain materials can cause serious damage to sport surfaces including solvents and tar. Rubber wheels can make marks that are difficult to remove; wheels on sports equipment, maintenance carts, bleachers, etc., should be plastic or composition, not rubber or metal. 

Require proper footwear. Streets shoes and black-soled athletic shoes may leave marks on the surface. 

Provide waste containers to encourage athletes and spectators to keep the area clean. Remove debris immediately. This will include trash such as food wrappers, popcorn or peanut debris and tape, as well as dust and dirt. 

The most important step in maintaining any type of indoor surface is regular cleaning. 

Most indoor sports facilities are multi-purpose, being used for events other than sports – such as banquets, graduations and dances. Protecting newly installed or refurnished surfaces during non-sports activities is an important part of the preventative maintenance process. Protective floor cover systems can help avoid damage to the floor caused by heavy foot traffic, impact or abrasion from furniture and other point or rolling loads, and from food and drink spillage. These protective cover systems are designed to be easy to install and remove, and are conveniently stored on mobile racks that can be put away when not in use. 

Regular Maintenance

By establishing and sticking to a consistent schedule of routine tasks, the owner or manager will find that facility upkeep is relatively light. The amount of regular maintenance will depend on the type and volume of traffic. 

Daily Maintenance 

With light use, daily sweeping or dusting with an untreated soft broom or cotton dust mop may be sufficient. Be certain to remove all dust, grit and debris since any abrasive materials remaining on the surface may cause premature wear. Clean the broom or wash the mop head periodically to remove dirt so that it does not leave dirt on the surface. 

With heavier use or in bad weather where excessive dirt, mud or debris may be carried
onto the floor, it may be necessary to wet mop it with clean water or with a mild, pH neutral
(7-9), solvent-free and phosphate-free detergent. If rubber heel marks, scuff marks or stains remain after mopping, they can be spot cleaned as described above and as recommended by HATKO.

Weekly Maintenance 

Depending on the frequency and type of use, the athletic surface may require weekly scrubbing. Prior to scrubbing, the floor should be swept, dry mopped or vacuumed to remove loose materials. Next, the floor should be cleaned with an auto scrubber or rotary brush scrubber with the vacuum off and the squeegee in the up position, using the cleaner, water temperature and mix ratio recommended by HATKO. In most cases the cleaner should be allowed to remain on the floor for a few minutes to loosen the dirt; however, it should not be allowed to dry on the floor. 

Once the cleaning solution has released the dirt, the floor should be scrubbed slowly with the vacuum on and the squeegee in the down position to remove the dirt and cleaner from the floor. The floor then should be allowed to dry overnight. 

Whenever water or cleaning solutions are used on the surface, take care to post appropriate “wet floor” warnings and keep traffic off the floor, which may be slippery when wet. 

A synthetic athletic surface may be scrubbed as often as daily (with a very mild pad where there is heavy use) or as infrequently as monthly (for very light use and with regular daily sweeping or dusting). The need for and frequency of scrubbing is surface-, site- and use- specific and should be determined by HATKO, owner and facility manager. 

Monthly Maintenance 

Most athletic surfaces should be scrubbed not less than once a month.

Yearly Maintenance 

It is recommended that the owner schedule a yearly inspection with the installer or with a manufacturer’s representative to determine if changes are needed in the maintenance schedule and to identify any areas of concern. 


Spot-clean spills as soon as they occur. Removing them while still wet is easiest. For that reason, careful post-use inspection and cleaning is optimum. 

Start with the gentlest cleaning option. Plain water or, if necessary, a gentle, pH neutral detergent solution and a soft brush will remove many spills. Rinse well after treatment. If simple washing does not remove a spot or mark, follow HATKO’s recommendations for further treatment. Be certain to test strong cleaners and solvents in an inconspicuous area before using them and use only those recommended or approved by HATKO of the surfacing product to be cleaned. After cleaning with solvents, rinse thoroughly. Solvents may permanently discolor the floor if they are not completely removed by rinsing. 

Bodily Fluids 

When cleaning bodily fluids, exercise appropriate precautions by wearing gloves and using eye protection. First, pick up any solid material that can be removed. Then, to remove any remaining material and disinfect the surface, apply an appropriate cleaning agent in accordance with HATKO’s recommendations. Ultimately, creating a culture of good hygiene throughout the athletic program is the key to preventing the spread of infections. 

Cleaning Equipment

A large-size push broom with soft bristles, an untreated cotton dust-mop, a cotton string mop and bucket, and a pH neutral (7-9), solvent-free and phosphate-free detergent are the most commonly used cleaning equipment. 

For scrubbing, an auto scrubber or rotary brush scrubber (low speed – 300 rpm max) equipped with white, red, blue, or occasionally green or purple (as recommended by HATKO) scrubbing pads may be used. Power equipment will require convenient voltage outlets. 


Spot repairs to surfacing may be required from time to time due to wear in selected high stress areas or as a result of accidental damage or vandalism. Some systems are easily repaired and fully restorable. Others are not. Consult HATKO of your system or your system installer for recommendations regarding repairs.